Terms And Conditions

Thank you for choosing Pet Empire Hub! Before making a purchase, please take a moment to review our terms and conditions. By using our website and placing an order, you agree to comply with the following terms:

1. Product Information

All product descriptions and specifications provided on our website are accurate to the best of our knowledge. However, we cannot guarantee the exact color representation due to variations in computer monitors. Please refer to the product images for a more accurate depiction.

2. Pricing and Payment

All prices listed on our website are in USD and are subject to change without prior notice. We strive to ensure that all pricing information is accurate, but in the event of a pricing error, we reserve the right to cancel or refuse any orders placed at the incorrect price. Payments can be made securely through our trusted payment gateway partners.

3. Shipping and Delivery

We offer worldwide shipping for most of our products. Shipping costs and estimated delivery times will be calculated at checkout. Please note that delivery times may vary depending on your location and customs clearance procedures. We are not responsible for any customs duties or taxes that may be incurred upon importation.

4. Returns and Refunds

If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of delivery for a refund or exchange. Please ensure that the product is in its original condition and packaging. Return shipping costs will be the responsibility of the customer, unless the return is due to a defective or incorrect item.

5. Privacy and Security

We take your privacy and security seriously. Any personal information provided during the ordering process will be used solely for the purpose of fulfilling your order and will not be shared with third parties, except as necessary to process payments and ship your order. Our website is secured with SSL encryption to protect your sensitive information.

6. Intellectual Property

All content on our website, including images, logos, and text, is the property of Pet Empire Hub and is protected by copyright laws. You may not use, reproduce, or distribute any of our content without prior written permission.

7. Limitation of Liability

Under no circumstances shall Pet Empire Hub be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products or website. Our liability is limited to the purchase price of the product.

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to our terms and conditions. If you have any questions or concerns, please contact our customer support team for assistance.